Contact Us

We're here to help! Get in touch with our team

Call Us

Speak directly with our customer support team

+254 780 871 407
Mon-Fri: 8AM-6PM EAT
WhatsApp

Quick support and ticket purchases via WhatsApp

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Email Us

Send us a detailed message and we'll respond soon

info@afriticket.co.ke
Response within 24 hours

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Frequently Asked Questions

Quick answers to common questions

You can purchase tickets by browsing our events, selecting your preferred event, choosing your ticket type, and completing the payment via M-Pesa or other supported payment methods. Tickets are delivered instantly via WhatsApp.

We accept M-Pesa payments for convenient mobile transactions. Additional payment methods may be available depending on the event and location.

Tickets are delivered instantly via WhatsApp after successful payment. You'll receive a digital ticket with a unique QR code that you can show at the event entrance.

Refund policies vary by event and organizer. Please check the specific event's terms and conditions. For refund requests, contact our support team with your ticket details.

Your tickets are sent to your WhatsApp number immediately after purchase. You can also use our "Find My Tickets" feature on the website by entering your phone number or email address.

We primarily provide ticketing services for event organizers. If you're an event organizer looking to sell tickets through our platform, please contact us for partnership opportunities.

Our Office

Visit us at our headquarters in Nairobi, Kenya. We're always happy to meet our customers in person.

AfriTicket Headquarters
123 Uhuru Highway
Nairobi, Kenya
P: +254 780 871 407
Business Hours:
Monday - Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 2:00 PM
Sunday: Closed

Partnership Opportunities

Are you an event organizer looking to reach more customers? Partner with AfriTicket to:

  • Reach thousands of potential attendees
  • Handle secure payments and ticket delivery
  • Get detailed analytics and reporting
  • 24/7 customer support for your attendees
Contact Partnerships Team